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Shipping & Delivery

                 ******* Free standard shipping on orders over $120 *******

Q: How long does it take to ship and process the orders?

  • A: Normally, it takes 2-3 business days for your order to be processed. We ship within 24hours after receiving payment. 
  • We ship Monday through Saturday, excluding holidays. We deliver packages out via USPS, which takes between 4-6 days business days depending on location. In most cases packages are received much quicker. 

Q: How can I track my order?

  • A: Once your payment has cleared, you will receive an e-mail. You'll receive a second confirmation e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. 

Q: What happens if I put the wrong shipping address?

  • A: During the Checkout process, you'll have a chance to review your information before submitting your order. If your order has not yet shipped and you need to change your shipping address please contact us at as soon as you place your order.

  • If your order has already shipped we encourage you to contact the shipping service to see if they can reroute the order. 

Q: What is your return/exchange policy?

  • A: We accept returns/exchanges on unopened Runway Ready Hair Extensions within 14 days of purchase.

  • Please refer to our Return Policy.

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